An ANZ customer has vented her frustration after she was required to submit a photo of herself for the bank's records to access her own money.
The woman wrote on Facebook she complained to the bank about 'taking a picture of me without my permission when they made me re-register on their app'.
'They said only their premium customers get facial recognition,' she wrote.
According to the bank, when a customer opens an ANZ Plus account, which is tied to its app, users 'must take a selfie photo to confirm it's really you'.
'This is one of our new security features called Selfie ID and it helps stop other people using your identity,' its website reads.
'It's also a simple way to recover your details if you ever lose them.
'Selfie ID is also required to use some in-app features, like increasing your Pay Anyone or BPAY limit.
'This creates an extra layer of security to help prevent unauthorised access to your app.'
ANZ said its customers on ANZ Plus accounts 'must' submit a selfie to use their app.
The ANZ Plus app must access a customer's phone camera in order to take the picture which is then automatically uploaded to an online database.
It is understood ANZ uses the ConnectID system developed by Australian Payments Plus, which was founded by payment firms BPAY and eftpos, and provides a 'modest revenue stream' for banks who can request a fee from merchants to validate customers' identity information.
ANZ is one of a number of major Australian companies who are now pushing for their customers to use facial recognition.
Commonwealth Bank and NAB have also made agreements, specifically with ConnectID, while Aussie telco Optus uses the ID by Mastercard service.
The Australian government even has its own version called MyID - which was rebranded in November from MyGovID ahead of the commencement of the Digital ID Act on December 1.
'This legislation will strengthen and expand a voluntary accreditation scheme for providers of Digital ID services across the economy,' the Department of Finance said.
'Accredited providers will need to meet a range of privacy, security and other standards and be subject to additional privacy safeguards set out in law.
'Australians who choose to use these accredited providers to create and re-use a Digital ID can have confidence knowing their personal information is private, safe and secure.'
While under the legislation a Digital ID is specifically not compulsory, companies are now weighing up whether they will lose customers by insisting they need one to use their services.
The government and corporations argue the digital ID is more secure to cyber hacks than traditional online verification measures for identity, but there have been privacy concerns raised.
'In Europe, many countries have established digital identity structures; however, these systems are built on robust rights-based frameworks and a mature rights-respecting culture that we do not currently enjoy in Australia,' Digital Rights Watch wrote.
Daily Mail Australia has contacted ANZ for comment.