Officials said it was an unauthorized attraction, and the park could be facing legal action.
An 11-year-old boy in Canada is recovering after falling from a zipline inside a trampoline park -- and officials said it was an unauthorized attraction.
According to the CBC and CTV News, two Toronto-area parents said their son was attempting to cross the zipline on an obstacle course at Aerosports Trampoline Park in Scarborough, Ontario, on Jan. 3 when his harness failed. The 11-year-old fell about 20 feet to the ground, landing on his back.
The parents of Ramin Azizi captured the terrifying moment on film, and the boy's mother, Mona, can be heard screaming as he fell to the ground.
"Even looking back, whenever I look at the video, I can like... I have no words to explain that," she told the CBC.
Ramin told CTV News that he was scared he was going to die.
"I was all worried about passing away," he said.
His father, Sadir Azizi, told the CBC that he feared the worst immediately after the fall, recounting how he ran to Ramin "as fast as I could."
"Maybe he's going to break his spinal cord, maybe he's going to crack open his skull," Sadir said.
According to his parents, Ramin landed on a go-kart track that was not in use. Several other parents called 911 and stayed with the Azizis until an ambulance arrived.
"[The staff] did not even call 911," Sadir claimed. "There were bystanders, there were some other parents who started calling and providing like, some compassion, and someone took off their jacket and put it under the head of my son."
"Imagine if a kid falls on the go-kart track and the go-kart runs over [them]," he added to CTV News. "You can't imagine the go-karts running right under where there's a zipline."
By Jan. 4, Ramin had been released from the University of Toronto's SickKids hospital after some testing, the CBC reported. His parents said he sustained some bruising but was "lucky" he didn't break any bones.
"He's lucky, and we are taking that blessing to let others know," the boy's father said.
In a statement to the CBC, Aerosports Trampoline Park said the incident was being reviewed by their legal counsel and insurance.
"Given that this involves a minor, we are not providing interviews or additional details at this time," the park said.
Toronto police spokesperson Laurie McCann also confirmed that the incident was deemed non-criminal.
Mona and Sadir are now demanding answers from both the trampoline park and officials. Sadir has reached out to Ontario's Technical Standards and Safety Authority (TSSA), who told him that the zipline has since been closed, per the CBC.
TSSA spokesperson Ammara Khan told the outlet that the park's operators "had not notified TSSA that it had been installed and therefore it was not authorized," noting that legal action could possibly be taken against the park.
The Azizis have launched a GoFundMe page to support Ramin amid his recovery, as he is on the autism spectrum and may require therapy and psychological support, as well as to cover their legal costs.
"People try to find a safe environment where the kids can enjoy, and you cannot come back on a stretcher," Sadir told CTV News.
Aerosports Trampoline Park did not immediately respond to PEOPLE's request for comment after hours on Sunday, Jan. 11.