An 'entitled' influencer has come under fierce fire after she revealed that she was banned from flying because she unleashed a furious tirade against a flight agent.
Content creator Joleen Weiss, from Boston, took to TikTok last week to share details of an 'extremely disappointing and disheartening' incident that she was involved in during her recent trip to Portugal.
Weiss broke down in tears as she explained that she had been denied boarding on her Ryanair flight after she lashed out at one of the airline employees.
She claimed that the agent had been 'rude' and 'unprofessional' to her while demanding that she delete a video she had filmed of herself at the gate.
Weiss admitted that she called the worker a 'b*h' in response, and got emotional as she revealed that she was then told she wouldn't be allowed on the flight because of her expletive rant.
The content creator called the ordeal 'really horrifying and plain discrimination' as she sobbed in the airport - but viewers were not so convinced.
The video went viral, gaining more than two million views, and it sparked immense fury for the social media star as hordes of viewers slammed her for 'verbally abusing' the airline employee.
Weiss's video began with her sobbing to the camera as she declared: 'Fk Ryanair, I'm never flying with them again. Rudest people ever.'
It then cut to a clip of her telling her followers that she had 'calmed down a bit' and was now able to 'gather her thoughts a little more properly.'
'That was the least professional experience I've ever [had]. If you watch my videos you know I always show up as the happiest and kindest human being to everyone always,' she said.
'The fact that I was treated like this is really, really horrifying and plain discrimination. No one here gave a fk, it's really sad.'
Weiss went on to explain that she was running late and got to the airport past the cutoff to check her bag, so she took the bag with her through security and rushed to the gate.
In true influencer style, the star admitted that she was documenting her travels, so when she got to the gate and realized she had made it in time, she filmed a quick clip of herself.
But when the gate agent saw her recording, Weiss alleged that the woman told her she had to delete the video.
'As soon as I get to the gate, this fking lady, she sees me recording myself,' Weiss said.
'She sees I’m having a st a day. She’s like, “You’re going to have to delete that video.” I’m like, “I was just videoing myself, what do you mean?”
The video went viral, gaining more than two million views, and it sparked immense fury for the social media star as hordes of viewers slammed her for 'verbally abusing' the airline employee.
'She’s like, “No you have to delete it right now or else I’m calling the police.”'
Weiss claimed that she deleted the video, but the woman went even further and told her she needed to go to her Recently Deleted album on her phone and remove it from there as well, which she said she did.
Weiss alleged that she was then told she would have to pay a $75 fee to gate-check her suitcase despite already pre-paying to check it.
'I already paid for the bag at check-in. But I understand that’s my fault, I was late and I was happy to pay the $75. Fine,' she continued.
'But [the gate agent is] giving me the most attitude possible. I didn’t do anything. I walked up to the gate smiling, like, thank God I didn’t miss the flight and she was immediately being a b*h to me.'
Weiss said she paid the $75 fee and was about to board when she stopped and told the gate agent: ‘You know, you’re a b*h and it costs zero dollars to be nice to someone.’
‘She goes, “That’s it, you’re not getting on the flight,”’ Weiss revealed as she sobbed.
‘They’re not letting me get on my flight now after they made me pay a $75 extra bag charge.’
In a follow-up clip, she added that she tried to get a refund for the bag fee after she wasn’t allowed on the plane but that it had been denied, stating: ‘It’s crazy, genuinely crazy. That’s why they’re able to make money.’
‘Posting this here because everyone at the Ryanair office was extremely rude and unprofessional so this was my final straw of getting robbed of at least $200,’ she added in a text overlay.
In the caption of the video, Weiss tagged Ryanair, writing: ‘You have lost a genuine customer because I have never ever been treated like I was by [the gate agent] at your Porto location, ever in my life.
‘It’s very clear how you treat your customers, and I would rather pay an extra $300 for a ticket than be treated like this and just plain out scammed.
‘I am the most positive and happy person, and to be treated and harassed like this is extremely disappointing and disheartening.’
She added to her viewers: ‘I would think twice before flying them.’
The Daily Mail has reached out to Ryanair for comment.
She claimed that the gate agent had been 'rude' and 'unprofessional' to her and admitted that she called the worker a 'b*h' in response.
But viewers were quick to side with Ryanair in the comment section.
'Verbal abuse is not OK. You are wrong,' wrote one outraged TikTok user.
'You managed to make me side with Ryanair girl,' another penned.
'So we are on team Ryanair?' someone else asked, and the comment got nearly 15,000 likes.
'100 percent. [Weiss was] abusive to staff, late and [had an] oversized bag,' agreed a different viewer.
'You cannot be serious thinking you were in the right here,' read a fifth comment.
A sixth said: 'The "happiest and kindest human being" yet you're proceeding to tell us how you insulted a girl trying to do her job.
'Ryanair customer service isn't always great but I'm not sure why you felt insulting her was going to work in your favor?
'Her attitude may have been uncalled for but so was yours. I can imagine her and other staff are just fed up, not comfortable with situations such as cameras in their faces and other passengers, as well as people rushing to the gate despite times existing for a reason. I'd just learn from this experience and move on.'